Returns & Exchanges
At The Azorta, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a piece doesn't fit your style or size, you can exchange it or receive a refund with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.